

Server due to a firewall, content filter, or any other type of network block. This message displays if the time clock is unable to communicate with the uAttend This message displays if a user attempts to punch in, but their RFID card or PIN number has not been assigned to their user profile. Username/password link at the top of the page. If you have forgotten your username and/or password, click on the Email Indicates that the username/password combination that you entered was not When you attempt to log in to, the login form refreshes. Please contact your dealer representative for assistance. will report this error if the Dealer ID you entered is not valid. Networking device, or the networking device it is plugged into is turned off or is This message displays if the time clock is not currently plugged into any This message displays when the timeclock has not been linked to a uAttend account. It is the account administrator's responsibility to remove any unused timeclocks/device IDs from their account after performing a factory reset.
#UATTEND CB6500 SOFTWARE#
It is strongly advised to ensure your device's software is up-to-date prior to performing a factory reset.After the device software is updated and a successful connection has been established, you can reconnect the device at the intended location and to your WIFI network (if applicable). During troubleshooting, it is advised to connect your device, via LAN (ethernet cable) directly to your router (not through a switch or access point) and attempt a connection using an alternate network (like a home office or hotspot) if experiencing a persistent connection issue.Your organization's IT department may need to make provisions for the timeclock on your network.
#UATTEND CB6500 FREE#
Connection errors (like DNS, DHCP, Server Connection Error, Internet Connection Error, uAttend Connectivity Error) are most often an indication the free communication on the required ports to and/or from the required servers is being blocked or impeded by some element of your network.


#UATTEND CB6500 HOW TO#
Two levels of approval (supervisor and administrator) can be set and approved time off approves coded correctly on the employee's time card.We understand that you're requesting information on how to resolve a connection error on your timeclock, so we wrote these helpful guides for each timeclock series to walk you through this process! Click here to identify your device series (if you are unsure).

UAttend CB6500 Platinum Series Wifi Enabled Time Clock
